About Helpy
Helpy is a free community app that connects neighbors who need a hand with neighbors who can lend one. We want everyone to be able to use it, including people with disabilities, and we keep working on it.
The standard we aim for
We aim to meet Israeli Standard IS 5568 at level AA, which is based on the WCAG 2.0 guidelines, in both the app and this website (help-y.com). We don't claim that every screen meets every requirement today. Below is what we have done so far, and what we haven't yet.
What we have done
In the app
- We added screen-reader labels (VoiceOver on iPhone, TalkBack on Android) to the main screens, so buttons shown only as an icon also have a name the screen reader can announce.
- In most pop-up windows, we set screen-reader focus to stay inside the window until you close it.
- The app is available in Hebrew and English, with a full right-to-left layout in Hebrew.
- There is a dark mode.
On the website
- The site is made of simple pages with ordered headings, a declared language and text direction on every page, and text descriptions for images.
- The pages are built to read well on a phone, and you can enlarge the text with your browser's zoom.
- The site uses no cookies and no trackers.
What isn't there yet
- Moving between cards in the feed is mainly done by swiping. You can also use the buttons under the card.
- We haven't yet tested these labels with a screen reader on a real device. We're working on it.
- The app doesn't yet follow your phone's text-size setting.
- We are still improving color contrast in the app.
If something gets in your way, we'd like to hear about it. That is how we know what to fix first.
Contact us about accessibility
Ran into an accessibility problem in the app or on the website? Email us at support@help-y.com. To help us sort it out, please tell us:
- what the problem is
- which screen or page it happened on
- which device and operating system you use, and any assistive technology (for example, a screen reader)
We aim to respond within a reasonable time.
Updates to this statement
This statement was last updated on October 22, 2026.